Meet Our Sales Assistant：Lynee

It's been a little over a year since I entered the workforce. As a newcomer to foreign trade, I've made the transition from campus to career at China National Arts & Crafts (CNACC). When I first started, I often felt a bit overwhelmed by the huge variety of products and by coordinating between different factories. Fortunately, with my mentor's patient guidance and the hands-on experience of one real deal after another, I gradually got the hang of the whole business process.

Once I truly got going, I realized that foreign trade is about much more than replying to emails and processing orders. To do the job well, you need to know your products, and you also have to learn how to communicate and coordinate with all kinds of people. You need to understand what clients really think and need, while also working with factories: following up on samples, checking prices, and keeping a close eye on delivery deadlines, all to serve as a bridge between the client and the production side.

In practice, all sorts of situations come up, such as disagreements over packaging plans, color variations in products, or unexpected problems during shipping. Every order is a chance to grow. I've gradually learned to stay composed, work through problems calmly, and fill in gaps in my knowledge through hands-on experience.