Meet Our Sales Merchandiser: Johnson
I have worked in the foreign trade industry for more than ten years. With the accumulation of time and experience, I have summed up the good for a better and faster progress and development.
First of all, as a qualified foreign trade merchandiser, the process of foreign trade merchandise must be kept in mind. From the sample order to the factory proofing, there will be a lot of need to communicate with the factory or customer repeatedly, to factory, to the first time to convey customer and company requirements, and track to ensure that everything works properly. Active and timely reports of the daily work to the salesman and manager. When communicating with customers, we need to remember to always be cheerful, confident, warm, and generous, good customer service, to leave a good impression on customers, and to obtain customer trust. At the same time, we should always show our professional work, we need to be fully familiar with the company's products, quotations, various processes, order approval, production, quality inspection, inspection, and shipment process. This is the foundation of professional services for clients.
There is also a lot of information we need to confirm on our own initiative, such as in order review, payment methods, price, delivery date, whether the product description is consistent with the sample, and so on. Also, doing a good job of tracking, finding problems in a timely manner, and making prompt response. Coordination of both parties put forward temporary needs to ensure that can effectively ensure that each link is smooth.
After that, there is booking, loading, customs clearance, and so on. With every detail, I also think about how to improve the efficiency and quality - I think that's important to prioritize. When you go to work every day, you should know what you're doing that day. Before you leave, you can reflect on what you are doing today and plan for tomorrow. Prioritize and make sure the main and most important things are done. Make proper use of time, complete, and overcomplete work in time. Keep the habit of thinking and summing up more in the work, make good records actively, make full use of network resources, inquire information to make up knowledge. Only in this way can they be more competitive.
In my opinion, merchandisers are sometimes like a "bridge," connecting customers, company departments and factories closely together. Sometimes it's like a "lubricant," which needs to coordinate all kinds of contradictions, and sometimes like "firefighters," who need to deal with difficult problems that arise at any time. For me, the sense of achievement I get in this job will be my motivation.